How The Black Swan Cut Table Wait Times and Boosted Outdoor Orders
The Challenge: The venue operated with two fixed indoor terminals. During sunny weekends, waitstaff ran back and forth between the 20-table garden patio and the bar till, causing bill bottlenecks, cold meals, and lost drink orders.
The Solution: Merchant Business Advance deployed three portable Wi-Fi card machines with 100m extended range and full bill-splitting capabilities, alongside a streamlined merchant acquiring account.
“Our staff love the portable terminals. Being able to split a bill three ways at the garden table in under a minute transformed our busy Sunday lunches.”— Edward Davies, General Manager (The Black Swan Gastropub)

